{"id":3433,"date":"2025-04-22T08:43:27","date_gmt":"2025-04-22T08:43:27","guid":{"rendered":"https:\/\/wpglozin.com\/sari-couture\/?page_id=10"},"modified":"2026-01-19T20:27:33","modified_gmt":"2026-01-19T20:27:33","slug":"terms-of-use","status":"publish","type":"page","link":"https:\/\/serenitymats.com\/ar\/terms-of-use\/","title":{"rendered":"\u0634\u0631\u0648\u0637 \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3433\" class=\"elementor elementor-3433\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8483fa5 e-flex e-con-boxed glozin-responsive-column glozin-tablet-column--default glozin-responsive-column glozin-mobile-column--default e-con e-parent\" data-id=\"8483fa5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e86bde8 e-con-full e-flex glozin-responsive-column glozin-tablet-column--default glozin-responsive-column glozin-mobile-column--default e-con e-child\" data-id=\"e86bde8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-82b855d e-con-full e-flex glozin-responsive-column glozin-tablet-column--default glozin-responsive-column glozin-mobile-column--default e-con e-child\" data-id=\"82b855d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7d6745 elementor-widget elementor-widget-glozin-heading\" data-id=\"a7d6745\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h6 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\t1. Acceptance of Terms\t\t\t\t<\/h6>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15ef96f elementor-widget elementor-widget-text-editor\" data-id=\"15ef96f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>By accessing or purchasing from our Website, you acknowledge that you have read, understood, and agreed to these Terms of Use.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40d24e1 elementor-widget elementor-widget-glozin-heading\" data-id=\"40d24e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h6 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\t2. Products &amp; Availability\t\t\t\t<\/h6>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-243b7f2 elementor-widget elementor-widget-text-editor\" data-id=\"243b7f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"440\" data-end=\"608\">All products displayed on our Website are subject to availability. We reserve the right to modify, replace, or discontinue any product at any time without prior notice.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1b707a elementor-widget elementor-widget-glozin-heading\" data-id=\"a1b707a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h6 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\t3. Pricing &amp; Payments\t\t\t\t<\/h6>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41cc1d7 elementor-widget elementor-widget-text-editor\" data-id=\"41cc1d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul class=\"mb-0\"><li><p data-start=\"643\" data-end=\"893\">All prices are listed in the selected currency and include applicable taxes unless stated otherwise.<\/p><\/li><li><p data-start=\"643\" data-end=\"893\">Payments are processed securely via trusted third-party payment gateways.<\/p><\/li><li><p data-start=\"643\" data-end=\"893\">We reserve the right to change prices at any time without prior notice.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a705087 elementor-widget elementor-widget-glozin-heading\" data-id=\"a705087\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h6 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\t4. Orders &amp; Shipping\t\t\t\t<\/h6>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87b3dea elementor-widget elementor-widget-text-editor\" data-id=\"87b3dea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Once an order is placed, a confirmation email containing order details will be sent.<\/li><li>Shipping times and costs vary based on location and delivery method.<\/li><li>We are not responsible for delays caused by third-party couriers, customs clearance, or force majeure events.<\/li><li>Tracking information will be provided when available.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ea2323 elementor-widget elementor-widget-glozin-heading\" data-id=\"2ea2323\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h6 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\t5. Returns &amp; Exchanges\t\t\t\t<\/h6>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ebde9a7 elementor-widget elementor-widget-text-editor\" data-id=\"ebde9a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><h5 data-start=\"1290\" data-end=\"1320\">5.1 Product Eligibility<\/h5><p data-start=\"1322\" data-end=\"1355\"><strong data-start=\"1322\" data-end=\"1355\">Returnable &amp; Refundable Items<\/strong><\/p><ul data-start=\"1356\" data-end=\"1456\"><li data-start=\"1356\" data-end=\"1394\"><p data-start=\"1358\" data-end=\"1394\">Plain (non-customized) prayer mats<\/p><\/li><li data-start=\"1395\" data-end=\"1456\"><p data-start=\"1397\" data-end=\"1456\">Accessories such as electronic counters and similar items<\/p><\/li><\/ul><p data-start=\"1458\" data-end=\"1499\"><strong data-start=\"1458\" data-end=\"1499\">Non-Returnable &amp; Non-Refundable Items<\/strong><\/p><ul data-start=\"1500\" data-end=\"1693\"><li data-start=\"1500\" data-end=\"1593\"><p data-start=\"1502\" data-end=\"1593\">Customized prayer mats (including engraving, color customization, or special preparation)<\/p><\/li><li data-start=\"1594\" data-end=\"1646\"><p data-start=\"1596\" data-end=\"1646\">Wearable items, including women\u2019s prayer dresses<\/p><\/li><li data-start=\"1647\" data-end=\"1693\"><p data-start=\"1649\" data-end=\"1693\">Any personalized or made-to-order products<\/p><\/li><\/ul><hr data-start=\"1695\" data-end=\"1698\" \/><h5 data-start=\"1700\" data-end=\"1750\">5.2 Return Conditions (Eligible Items Only)<\/h5><p data-start=\"1751\" data-end=\"1775\">To qualify for a return:<\/p><ul data-start=\"1776\" data-end=\"1908\"><li data-start=\"1776\" data-end=\"1803\"><p data-start=\"1778\" data-end=\"1803\">The item must be unused<\/p><\/li><li data-start=\"1804\" data-end=\"1866\"><p data-start=\"1806\" data-end=\"1866\">The item must be in original or similar hygienic condition<\/p><\/li><li data-start=\"1867\" data-end=\"1908\"><p data-start=\"1869\" data-end=\"1908\">All original packaging must be intact<\/p><\/li><\/ul><p data-start=\"1910\" data-end=\"1969\">Returns that do not meet these conditions will be rejected.<\/p><hr data-start=\"1971\" data-end=\"1974\" \/><h5 data-start=\"1976\" data-end=\"2000\">5.3 Return Window<\/h5><p data-start=\"2001\" data-end=\"2154\">Return requests must be submitted within <strong data-start=\"2042\" data-end=\"2069\">three (3) calendar days<\/strong> of receiving the order.<br data-start=\"2093\" data-end=\"2096\" \/>Requests submitted after this period will not be accepted.<\/p><hr data-start=\"2156\" data-end=\"2159\" \/><h5 data-start=\"2161\" data-end=\"2202\">5.4 Return Shipping Responsibility<\/h5><ul data-start=\"2203\" data-end=\"2439\"><li data-start=\"2203\" data-end=\"2306\"><p data-start=\"2205\" data-end=\"2306\">If the item has <strong data-start=\"2221\" data-end=\"2248\">no manufacturing defect<\/strong>, the customer is responsible for return shipping costs.<\/p><\/li><li data-start=\"2307\" data-end=\"2439\"><p data-start=\"2309\" data-end=\"2439\">If a <strong data-start=\"2314\" data-end=\"2347\">verified manufacturing defect<\/strong> is present, Serenity Mats will cover return shipping and arrange collection or replacement.<\/p><\/li><\/ul><hr data-start=\"2441\" data-end=\"2444\" \/><h5 data-start=\"2446\" data-end=\"2478\">5.5 Manufacturing Defects<\/h5><ul data-start=\"2479\" data-end=\"2808\"><li data-start=\"2479\" data-end=\"2554\"><p data-start=\"2481\" data-end=\"2554\">Manufacturing defects must be reported within <strong data-start=\"2527\" data-end=\"2551\">24 hours of delivery<\/strong>.<\/p><\/li><li data-start=\"2555\" data-end=\"2616\"><p data-start=\"2557\" data-end=\"2616\">Clear photo or video evidence is required for evaluation.<\/p><\/li><li data-start=\"2617\" data-end=\"2733\"><p data-start=\"2619\" data-end=\"2733\">Approved manufacturing defects qualify for <strong data-start=\"2662\" data-end=\"2682\">replacement only<\/strong>; <strong data-start=\"2684\" data-end=\"2730\">refunds are not issued for defective items<\/strong>.<\/p><\/li><li data-start=\"2734\" data-end=\"2808\"><p data-start=\"2736\" data-end=\"2808\">Serenity Mats covers shipping costs for approved defective replacements.<\/p><\/li><\/ul><hr data-start=\"2810\" data-end=\"2813\" \/><h5 data-start=\"2815\" data-end=\"2857\">5.6 Refund Method &amp; Processing Time<\/h5><ul data-start=\"2858\" data-end=\"3053\"><li data-start=\"2858\" data-end=\"2947\"><p data-start=\"2860\" data-end=\"2947\">Approved refunds are issued <strong data-start=\"2888\" data-end=\"2927\">only to the original payment method<\/strong> used at checkout.<\/p><\/li><li data-start=\"2948\" data-end=\"3053\"><p data-start=\"2950\" data-end=\"3053\">Refund processing may take <strong data-start=\"2977\" data-end=\"2998\">7\u201310 working days<\/strong>, depending on the customer\u2019s bank or payment provider.<\/p><\/li><\/ul><hr data-start=\"3055\" data-end=\"3058\" \/><h5 data-start=\"3060\" data-end=\"3087\">5.7 Delayed Delivery<\/h5><p data-start=\"3088\" data-end=\"3186\">If delivery exceeds <strong data-start=\"3108\" data-end=\"3167\">ten (10) working days beyond the promised delivery date<\/strong>, the customer may:<\/p><ul data-start=\"3187\" data-end=\"3253\"><li data-start=\"3187\" data-end=\"3218\"><p data-start=\"3189\" data-end=\"3218\">Request a full refund, <strong data-start=\"3212\" data-end=\"3218\">or<\/strong><\/p><\/li><li data-start=\"3219\" data-end=\"3253\"><p data-start=\"3221\" data-end=\"3253\">Choose to proceed with delivery.<\/p><\/li><\/ul><hr data-start=\"3255\" data-end=\"3258\" \/><h5 data-start=\"3260\" data-end=\"3280\">5.8 Exchanges<\/h5><ul data-start=\"3281\" data-end=\"3448\"><li data-start=\"3281\" data-end=\"3350\"><p data-start=\"3283\" data-end=\"3350\">Exchanges are <strong data-start=\"3297\" data-end=\"3314\">not permitted<\/strong> for customized or wearable items.<\/p><\/li><li data-start=\"3351\" data-end=\"3448\"><p data-start=\"3353\" data-end=\"3448\">Exchanges for plain prayer mats or accessories follow the same rules and conditions as returns.<\/p><\/li><\/ul><hr data-start=\"3450\" data-end=\"3453\" \/><h5 data-start=\"3455\" data-end=\"3484\">5.9 Order Cancellation<\/h5><p data-start=\"3485\" data-end=\"3624\">Once an order is placed, <strong data-start=\"3510\" data-end=\"3544\">no cancellations are permitted<\/strong>, including for customized products, plain mats, accessories, or wearable items.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13e7869 elementor-widget elementor-widget-glozin-heading\" data-id=\"13e7869\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h6 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\t6. Promotions &amp; Discounts\t\t\t\t<\/h6>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b784d4c elementor-widget elementor-widget-text-editor\" data-id=\"b784d4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Promotional codes must be applied at checkout and cannot be applied retroactively.<\/li><li>Discounts cannot be combined unless explicitly stated.<\/li><li>We reserve the right to cancel promotions or reject misuse of discount codes at our discretion.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb4134e elementor-widget elementor-widget-glozin-heading\" data-id=\"cb4134e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h6 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\t7. Privacy Policy\t\t\t\t<\/h6>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb70675 elementor-widget elementor-widget-text-editor\" data-id=\"bb70675\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We are committed to protecting your privacy. Personal data collected through our Website will be handled in accordance with our Privacy Policy.<\/p><ul><li>We collect only the personal data necessary to process orders and improve user experience.<\/li><li>Customer data is never sold or shared with third parties except where required for order fulfillment or legal compliance.<\/li><li>Cookies are used for personalization and analytics; browser settings may be used to manage cookie preferences.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37b1f04 elementor-widget elementor-widget-glozin-heading\" data-id=\"37b1f04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h6 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\t8. Account &amp; Security\t\t\t\t<\/h6>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f1a776 elementor-widget elementor-widget-text-editor\" data-id=\"8f1a776\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><p data-start=\"4293\" data-end=\"4462\">Customers are responsible for maintaining account confidentiality.<\/p><\/li><li><p data-start=\"4293\" data-end=\"4462\">We reserve the right to suspend or terminate accounts involved in suspicious or fraudulent activity.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d83726 elementor-widget elementor-widget-glozin-heading\" data-id=\"0d83726\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h6 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\t9. Contact Information\t\t\t\t<\/h6>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d8015d elementor-widget elementor-widget-text-editor\" data-id=\"4d8015d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you have any questions regarding these Terms of Use, please contact us at <a style=\"text-decoration: underline;\" href=\"mailto:support@fashionstore.com\">admin@serenitymats.com<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2961ce8 e-con-full e-flex glozin-responsive-column glozin-tablet-column--default glozin-responsive-column glozin-mobile-column--default e-con e-child\" data-id=\"2961ce8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1. Acceptance of Terms By accessing or purchasing from our Website, you acknowledge that you have read, understood, and agreed to these Terms of Use. 2. Products &amp; Availability All products displayed on our Website are subject to availability. We reserve the right to modify, replace, or discontinue any product at any time without prior [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3433","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.4 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Terms Of Use - Serenity Mats<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/serenitymats.com\/ar\/terms-of-use\/\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms Of Use\" \/>\n<meta property=\"og:description\" content=\"1. Acceptance of Terms By accessing or purchasing from our Website, you acknowledge that you have read, understood, and agreed to these Terms of Use. 2. Products &amp; Availability All products displayed on our Website are subject to availability. 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